1. Information Security
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1. Social engineering
- Social Engineering outside the organisation's premises
- Social Engineering at the workplace
- Social Engineering using telecommunications
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2. Privacy
- Levels in Privacy
- Privacy law
- Ensuring privacy
Sample Film: Keeping things confidential » |
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3. Information classification
- Why information must be classified
- How to classify information
- Handling classified information
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4. Loss of laptops and PDAs
- Protecting equipment while travelling
- Guarding equipment when in a hotel or restaurant
- Risks specific to laptops and PDAs
Sample Film: Keep your laptop out of sight » |
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5. Mobile working
- Working outside the company
- Using data networks outside the company
- Using external storage media
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6. Security at home
- Managing your home office
- Managing your PC at home
- Handling information in the home office
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7. Internet business use
- Understanding Internet risks
- Safe Internet business use
- Acceptable private use of the Internet
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8. Working with third parties
- Receiving visitors
- Exchanging information with 3rd parties
- Purchasing from 3rd parties
Sample Film: Telephone exchanges » |
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9. Behaviour at the office
- Keeping the office secure
- Working with information in the office
- Protecting equipment and papers at the office
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10. E-mail business use
- SE-mail strength and weaknesses
- Sending e-mails
- Receiving e-mails
Sample Film: A misaddressed email » |
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11. Security incidents reporting
- Security incident reporting is everyone's responsibility
- Report security incidents involving yourself
- Report security weaknesses
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12. Passwords
- Passwords should be strong but not written down
- Confidential data and passwords should not be sent over the Internet
- Passwords for personal use only
Sample Film: Strong Passwords?... Remember them » |
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13. Information leakage
- Preventing leakage when creating information
- Preventing leakage while processing information
- Preventing leakage while disposing of information
Sample Film: Free Publicity » |
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14. Social networking
- Putting information on social networking sites
- Sharing business information
- Identity theft through social networking sites
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15. Customer Information Protection
- Keeping customer information correct
- Keeping customer information confidential
- Customer information and the law
Sample Film: Screen off customer information » |
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16. Travelling Securely
- Preparing for travel
- Protecting your information while travelling
- Moving around while travelling
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17. Digital Authentication
- Understanding digital authentication
- Use digital authentication securely
- Never share your digital authentication means
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18. Access protection and visitor handling
- Access control
- Visitor handling
- Identify and report incidents
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19. Clear desk, screen and office
- Clear desk
- Clear screen
- Clear office
Sample Film: Clean up before others do it for you » |
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20. Record retention
- Dealing with (un)official records
- Records management
- Records disposition
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2. Compliance (Business Conduct & Ethics)
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1. Compliance
- Clients Complaints
- Password Policy
- Presents
- Protecting classified information
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3. Integrity (Business Conduct & Ethics)
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1. Integrity
- Dealing with confidential information
- Dealing with funds and budgets
- Accepting gifts, favours and invitations
- Contact with citizens, suppliers and customers
- Integrity at home
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4. Health & Safety
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1. Health & Safety
- Workplace adjustment
- RSI prevention
- Housekeeping in the office
- Safety training in the office environment
- Social security in office work relating to social behaviour
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5. Corporate Governance, Business Control Framework
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1. Corporate Governance, Business Control Framework
- Introduction
- Policy Framework
- Authority matrix and Guiding principles
- Administration and Finance
- In Control
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